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Developing an Effective Adoption Strategy |
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| RightAnswers provides guidance for establishing effective communication strategies that focus on Product Awareness and provides templates for tools that will enable you to employ an effective Self-Service adoption strategy. |
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| Client Workshop – designed for Help Desk professionals using RightAnswers Self-Service, the Workshop introduces best practices in Self-Service adoption, ownership, metrics, content development and other available RightAnswers services and resources. |
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RightAnswers Client Success also establishes a project management strategy by assigning you a Client Success Manager (CSM) -- a RightAnswers Client Success team member dedicated to your project. Prior to general availability of the Self-Service solution, the CSM hosts a project kick-off meeting and provides you with access to a RightAnswers-created Resource Center and an online collaboration environment to help refine your solution strategy. |
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