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Business Process Management
Control Thru Consistency and Effectively Manage Change
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Discover integrated change, compliance and process management with LANDesk® Process Manager.

LANDesk Process Manager’s ease-of-use and scalable technology empowers your enterprise to improve IT and business processes while aligning IT and business services. Change management, configuration management, IT service continuity management and other capabilities empower your enterprise with Information Technology Infrastructure Library (ITIL) best practices and discipline.

Use LANDesk Process Manager to help improve the productivity of your users and your IT staff, increase the ability to adapt to frequent changes and reduce IT and operating costs with:

Automated Processes with Full Control

Make your business and IT processes more consistent and predictable without relinquishing control over the steps taken or the outcome achieved. Add LANDesk® Process Manager to your existing LANDesk® systems and security management solutions and create consistent, predictable IT workflows that automate redundant maintenance tasks to save you time, hassle and money and let your IT staff go from reactive mode to proactive mode. Learn more on the IT Process Automation site.

Ease-of-Use and Flexibility

Empower anyone in your organization—regardless of skill level—to quickly and easily create and deploy a business process that works the way your organization works, without impacting IT staff and in combination with other solutions. Create workflows or sections of workflows once and then use them in any number of different processes for faster, easier process automation. And extend access to workers enterprisewide with a Web interface that gives workers at multiple locations and on the road access with only an Internet connection.

Scalability and Cost-Efficiency

Easily implement LANDesk® Process Manager enterprisewide or try it in a specific area or business unit and extend to more areas at your own pace. However you use it, save time with a combined process designer and run-time engine that lets you both design and deploy automated processes in minutes or hours rather than days or weeks. Further create efficiencies by electronically documenting what is communicated to reduce the time and expense of phone calls, paper-based systems and data entry.

Design and Management Capabilities

Access an easy-to-use change management system for the needs of your enterprise with LANDesk® Process Manager’s scalable, enterprise process management engine and the collaborative design environment it offers. Personnel gain increased visibility into business processes to facilitate ongoing improvement and enhanced change management. And the database manager lets you convert business processes into deployable solutions that integrate with existing databases, electronic forms, business rules and other processes and systems.

Auditing and Reporting

Full-featured auditing and reporting capabilities in LANDesk® Process Manager let you easily integrate your ongoing compliance measures with your business processes. Customizable reports and support for third-party electronic forms, such as Microsoft InfoPath, let you better manage your resources and optimize business processes. And the ability to share reports by the Web or e-mail helps ensure clear, consistent communication across your enterprise.

Integration

Access integration with LANDesk® solution-specific processes and third-party solutions, applications, forms and services to align your IT infrastructure and business process needs.


PRODUCT INFORMATION
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