We are so confident that Cherwell Service Desk® will meet your needs that we are offering a 60-day money-back guarantee. For a period of sixty (60) days from the contract date for your licensing of Cherwell Service Desk®, you are entitled to a refund of your license fees, plus a monthly pro-rata refund of any prepaid but unused Maintenance and Support fees.
Policy does not apply to any fees paid for professional services (e.g., on-site training, customization, support, etc.).
