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Powerful VoIP Softswitch – Complete IP business telephone system is included as the foundation of the IPCM Server. Simplified Web based management and reporting eliminates the need for expensive 3rd party system support.
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Unified Voice Messaging – Unified messaging included as a standard capability of the IPCM Server, and allows your users to retrieve voicemails from their phone or email.
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IP Extension support – To accommodate user preferences, many popular VoIP office phone handsets are supported extending advanced phone capabilities through out your organization, or use our PC soft-phone allowing remote workers to use FrontRange Voice from anywhere with a broadband connection.
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Conversation Recording Tools - Simply click a button to record appropriate conversations such as a transaction
or customer complaint and save them for later review.
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Automated Attendant – Use multiple built-in Auto Attendants to create voice-prompted routing menus for full company
or individual departments.
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Web-based Auto Attendant Programming– Change the Auto Attendant messaging to your customers or adjust call center
routing options with this easy-to-use GUI application.
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Integration with Microsoft Live Communications Server - Seamlessly integrates with Microsoft Live Communications
Server adding presence management, instant messaging and telephony integration to add dial-out and screen pops of
Microsoft Outlook records.