FrontRangeVoice IP
Communications
Management Powerful tools to manage
customer
Interaction
FrontRange Voice is a comprehensive IP business telephone system and call center management system. Designed from the ground up entirely in software, this standards-based design provides an advanced business phone system for feature-rich voice communications that replaces complex, proprietary telephony hardware.
An Integrated Solution With
All the Features You Expect
Office Phone
Support Desk
Remote Users
FrontRange Voice is full
featured PBX for all your employees. You will
get crystal clear quality using your existing
network. Your employees can use standard VoIP
phones.
• Desktop Handsets
• PC Soft Phone
• Unified
Messaging
Promote efficiency and
develop strong, loyal customer relations with
FrontRange Voice which extends the functionality
of other FrontRange software products by making
them accessible over the telephone.
• Screen Pops
• Self Service Management
• Skills Based
Routing
Businesses with remote users, or
multi-site contact centers can dramatically
reduce costs and improve responsiveness to
marketplace needs using FrontRange
Voice.
• At Home Agents
• Outsourced Agents
• Distributed
Facilities
